Purchasing a commercial washing machine isn’t a decision to be made lightly. If you’re serious about purchasing a machine that’s good value for money, reliable, and ticks all your boxes, you’re going to need to do some research – and we’re here to help.
We’ve put together a list of key aspects you should be keeping an eye on when it comes to buying a commercial washing machine.
Does the supplier you’re considering have the equipment that you’re looking for – and is that equipment the right choice for you? Don’t settle for a supplier that doesn’t have a wide range of equipment available. Instead, search for a supplier that has a more varied selection, and can advise you on the best decision for your business.
When choosing a supplier, one key aspect to look for is where they provide their services. You might think you’ve found your perfect fit, only to discover that you’re settled into the Northern Territory and they’re all the way down in Adelaide. A quick bit of research on the website or over the phone with your chosen supplier is the best way to clear up and questions you have.
For anyone wondering, Dependable Laundry Solutions have been providing excellent service and quality equipment to Western Australia and the Northern Territory for over 40 years.
Once you’ve selected your equipment and you’re certain you’re purchasing it from the right place, spare some thought for delivery. Will the equipment simply be dropped off at your door, left for you to install yourself, or does your supplier provide an installation service to ensure that everything is up and running without any problems? If you’re not sure, just ask.
After Sales Service
Once the sale has been made and your new laundry equipment is installed, what happens next? Are your suppliers on hand to answer any questions you may have? Have they provided you with a contact number in case anything going wrong? Are they able to provide you with the help you need, or will they simply return to their warehouse, never to be heard of again?
Customer service is one of the most vital parts of the service industry – and you should feel secure in the knowledge that your supplier will do everything in their power to ensure you and your equipment have no problems.
When disaster strikes and you’re faced with a piece of equipment that has broken down, can you count on your supplier to help? Some laundry equipment suppliers offer ongoing support services after sale, including repair services in the event of a fault.
At Dependable Laundry Solution, we not only offer our own repair services, but we also make it easy for you to learn how to repair your laundry equipment yourself – meaning you don’t have to wait for an engineer to arrive.
As time goes by, you may find that your laundry equipment is starting to slow down. Instead of forking out to replace it entirely, spare parts may be available to fix the problem in a much more affordable way. However, finding the right parts at the right price isn’t always easy. No matter how much time has gone by, your supplier should be ready and willing to help source the right parts you need to get your equipment up and running.
For service that truly goes beyond the call of duty, consider a supplier that offers training that gets you ready in the event of a break down. At Dependable Laundry Solutions, all of our manuals are available online and can be accessed at any time. We also run a Service School, where you can learn the ins and outs of basic machine repair. If you’re a Maytag customer, you’ll receive this training for free.
If you have any question or would like to find out more about our selection of equipment, installation process, or anything else, get in touch today. We look forward to hearing from you.
Contact Us via our website or call now on 1800 629 824.